FREQUENTLY ASKED QUESTIONS
What Vehicles do you use?
We currently use Peugeot Estate Cars and Partner & Expert
type Vans for the more urgent courier work. We also have Long Wheel Base Vans
and Tail Lift Trucks available at short notice.
Do I have to pack my goods?
We will take great care of them whether they are packed or
not. Our vehicles can be properly equipped with Blankets, Straps and Trolleys
(depending on the nature of the load) and are fully insured for Goods in
Transit. You can supervise loading and ensure you are satisfied before the
How quickly can you collect / deliver?
We will usually make the collection within 30 minutes of your
call and deliver to the destination as soon as possible after that. We normally
calculate delivery times based on an average speed of 40mph to any destination.
Traffic delays in places like London are always difficult and cannot be
predicted but we can have constant contact with the driver to track progress of
Do you tranship consignments?
Any collections or deliveries made on your behalf usually stay
with the same vehicle and driver for the duration of the journey. We may
transfer your goods to another vehicle / driver if this helps gets your goods to
the final destination more quickly or reduces the cost for you. You will know if
this is being done.
Do you use 'sub-contractors'?
Sometimes, yes. We are a Trusted Members (20 Stars now!) of a
nationwide network of Registered and Approved Couriers and can therefore offer
full UK coverage using ONLY people that are known to us as reliable, trustworthy
and properly insured.
Are your services expensive?
Compared to Mail or Overnight Services, yes! But what we offer
is the security of a dedicated van and driver service plus prompt response and
direct delivery to your customer. When we are working for you we effectively
operate as your own van without you incurring the cost of owning and running the
vehicle or the driver. Regular users of our services can even have their Logo on
our van if they wish. They also qualify for generous discounts on normal rates,
30 day account facilities and priority attention whenever they call. Our basic
rates are competitive and usually based on loaded miles but can be negotiated
for shared loads on a consolidated basis. We offer a flexible service that can
be tailor made to suit your needs.
OK. What is the cost?
Please contact us for a sample quotation. We are not avoiding
the question (honest we are not) but we do offer a flexible pricing system that
can be adjusted to suit the individual requirements of the job. To discuss our discount
structure for regular clients, shared loads, multiple deliveries please contact
the Huntindon office.
Please feel free to call for more information regarding any special delivery
requirements that you may need. We would be pleased to discuss these with you in